Good Advice

 

GOOD SHIPPING:

Currently items offered are only listed for shipping within the United States. If you are located elsewhere, and would be interested in purchasing items, please email directly and we will be happy to calculate international shipping on individual orders. All in-stock orders will be shipped within 4-5 business days. Orders will be shipped insured, via USPS Priority mail, or Fedex Ground, so most packages will arrive about 4 days after shipping. If you need to expedite your shipping, please email me before placing your order and I will do my best to accommodate your request.

GOOD CREATION:

All Good Connection pieces are made by hand, no two pieces will be identical. There will also be subtle imperfections that are celebrated as part of the beauty of each piece. I hope you celebrate these imperfections as I do, appreciating the art of hand. If you are purchasing an object marked as a Second and are unsure about it, please contact me and I can send additional photos and/or speak to you about the piece in question.

GOOD ASSURANCE:

Please note we do not offer refunds, nor do we cancel orders once they’ve been placed. If you received an incorrect or damaged order, please contact us immediately.

GOOD CONDITION:

All pieces are made with food-safe stoneware clays, unless otherwise stated. Each piece has a custom glaze that is made with food-safe materials that are non-toxic. To lengthen the life of these stoneware pieces, please hand wash and treat with mild soap. Best practices are to treat these pieces gently, and refrain from using them in the oven, microwave, or dishwasher. Some matte glazes can stain with direct contact to foods such as turmeric, beets and certain teas.